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For E-ZPass account related questions or concerns, please submit an inquiry via the Contact Us form after logging into your account. The Contact Us form can be accessed by clicking on the three lines in the top left corner of the window. If you are having issues logging into your account, please choose Account Login Issue in the Category drop down below.

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Customer Information Center

1-888-321-6824

Monday – Friday: 7am – 8pm
Saturday: 8am – 2pm

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Customer Service Centers at MDTA Facilities

*All E-ZPass Maryland Customer Service Centers (CSCs) at MDTA Facilities will be temporarily expanding hours of operation. Hours of operation on Thursday will now be from 8:30 a.m. until 6:30 p.m. The CSCs at MDTA Facilities will also add Saturday hours from 8:00 a.m. until 12 noon.

Baltimore Harbor Tunnel
1200 Frankfurst Avenue
Baltimore, MD 21226
8:30 a.m. – 4:30 p.m.
Monday through Friday*
Map

Bay Bridge – William Preston Lane Jr. Memorial Bridge
850 Revell Highway
Annapolis, MD 21409
8:30 a.m. – 4:30 p.m.
Monday through Friday *
Map

Fort McHenry Tunnel
3990 Leland Avenue
Baltimore, MD 21224
8:30 a.m. – 4:30 p.m.
Monday through Friday *
Map

Governor Harry W. Nice/Senator Thomas “Mac” Middleton Bridge
9665 Orland Park Rd
Newburg MD 20664
Mailing Address:
P.O. Box 8
Newburg, MD 20602
8:30 a.m. – 4:30 p.m.
Monday through Friday *
Map

John F. Kennedy Memorial Highway
1 Turnpike Dr.
Perryville, MD 21903
8:30 a.m. – 4:30 p.m.
Monday through Friday *
Map

 

Customer Service Centers at Motor Vehicle Administration (MDOT MVA) Locations

All E-ZPass Maryland Customer Service Centers (CSCs) at Motor Vehicle Administration (MVA) locations will be temporarily expanding hours of operation. Hours of operation on Thursday will now be from 8:30 a.m. until 6:30 p.m. The CSCs at MVA locations will also add Saturday hours from 8:00 a.m. until 12 noon.

Note: E-ZPass Customers visiting MVA locations are required to make an appointment and can do so by calling 410-537-8400. The appointment line is available Monday-Friday from 8:30 a.m. to 4:30 p.m. and on Saturday from 8:00 a.m. to 12 noon.

MVA Annapolis Office
160 Harry S Truman Pkwy
Annapolis, MD 21401
8:30 a.m. – 4:30 p.m.
Monday through Friday
8:30 a.m. – 12:00 p.m.
Saturday
Map

MVA Bel Air Office
501 West MacPhail Road
Bel Air, MD 21014
8:30 a.m. – 4:30 p.m.
Monday through Friday
8:30 a.m. – 12:00 p.m.
Saturday 
Map

MVA Beltsville Office
11760 Baltimore Avenue,
Beltsville, MD 20705
8:30 a.m. – 4:30 p.m.
Monday through Friday
Map

MVA Gaithersburg Office
15 Metropolitan Grove Rd. (off Clopper Road)
Gaithersburg, MD 20878
8:30 a.m. – 4:30 p.m.
Monday through Friday
8:30 a.m. – 12:00 p.m.
Saturday
Map

MVA Glen Burnie Office
6601 Ritchie Highway, N.E.
Glen Burnie, MD 21062
8:30 a.m. – 4:30 p.m.
Monday through Friday
Map

MVA Waldorf Office
St. Charles Business Park
11 Industrial Park Drive
Waldorf, MD 20602
8:30 a.m. – 4:30 p.m.
Monday through Friday
8:30 a.m. – 12:00 p.m.
Saturday
Map